GonzoBanker staffers recently noticed an interesting trend in our core system selection practice. In 1997 and 1998, the core system RFP process resulted in selection of the incumbent only 25% of the time. Now, the incumbent wins a full 60% of the time. [Read more]
Bank training budgets, based on our experience, jive pretty well with American Society of Training and Development 2001 study findings that the average spending budget per employee was $677. Even so, whenever we conduct a strategic or technology assessment with our clients, employees inevitably tell us the biggest obstacle they have in their jobs is “inadequate training.” [Read more]
For bankers and bank technologists, it's important to put every number we hear into perspective. Statistics quoted in the "thousands" and "millions" tend to exaggerate the impact of a technology. Therefore, I have scoured the Net and research journals to provide Gonzo readers with a quick scan of how folks are really using new technology and delivery channels. [Read more]