Even more dated than Retail blaming IT for the lack of bank sales growth is the unending battle between loan officers and loan operations staff. [Read more]
I've walked the halls of enough banks to weigh in on what makes a great CEO. For this reason, I blatantly ripped off the "Cosmo Quiz" format to develop the classic Gonzo Quiz: Are You a Gonzo CEO? [Read more]
True GonzoBankers will realize the benefits to be had from electronic check conversion - for their customers and for themselves - and make sure appropriate education is provided in advance of the technical rollout. [Read more]